BTS NDRC - Negotiation and Digitalization of Customer Relations
Grade 1 and 2: Full-time or alternate
The holder of the BTS Negotiation and Digitalization of Customer Relations is a sales manager, who takes charge of the overall customer relationship. He communicates and negotiates with the customer, uses and shares information, organizes and plans the activity and implements the commercial policy. It thus contributes to the company’s turnover growth. To carry out its missions, it must master information and communication technologies. The digitalization of commercial activities requires the holder of the training to invest commercial content related to the increased use of websites, applications and social networks. 24 places are available in 1st year, as well as in 2nd year, in BTS NDRC at the campus Ste Marguerite in Chambray-lès-Tours.
Admission
Pre requisite
Hold a general baccalaureate, professional baccalaureate, STMG or equivalent diploma.
- Oral and written communication skills
- Have interpersonal skills specific to the customer relations business lines
- Have the skills to work as a team to complete projects
- Have an appetite to argue, negotiate and value products
- Ability to evolve in digital and digitized environments
Our educational objectives
To train future competent and invested professionals.
Our strengths
Diversified training offering
Personalized support
Human-sized structure
Anchored in professional reality
Local and international partnerships
Our teaching
Project pedagogy
Projects rooted in professional reality to gain autonomy and responsibility
Active pedagogy
It is our students who speak best:
Présentation du pôle supérieur Ste Marguerite en vidéo.
Outline of studies
Further studies
Professional opportunities
- Sales assistant
- Customer-oriented
- Head of Sales
Prices
New school year 2024, excluding MSC insurance, BVE contribution, Apel contributions:
– full time: €1,867
– Alternate: supported by OPCO
Actualités
Journée portes ouvertes – novembre
Samedi 23 novembre 2024, 9h30-12h30, 1 et 1bis rue Horizon Vert à Chambray
Jules, étudiant et entrepreneur, en parallèle
En formation en BTS NDRC, au campus Ste Marguerite…
Aymeric, courtier chargé d’affaire dans le secteur énergétique
Diplômé du BTS NDRC, au campus Ste Marguerite…
Rencontre avec le concepteur du nouvel espace SFDA.lab
Entretien avec Benjamin HENRY, architecte…
Cérémonie des diplômes 2022 au campus Ste Marguerite
Toute l’équipe pédagogique a pu féliciter ses diplômés…
Le salon du Made in France ouvre ses portes aux étudiants
Pour la 10e édition du MIF à Paris…
Bienvenue aux étudiants de 1re année de BTS et de DNMADe !
Retour sur la semaine d’intégration des étudiants…
Erasmus Days : un événement simultané dans toute l’Europe !
180 étudiants de 1re année de BTS et de DNMADe…
Interships
14 to 16 weeks of mandatory internship including 4 consecutive weeks in 1st year.
Alternance BTS: not identified.
Establishment
Campus Ste Marguerite
1 rue Horizon Vert
37176 Chambray-lès-Tours
BTS / Alternate
Phone: +332 47 74 80 04
Email: alternance@sfda37.fr
Disability liaison: Virginie PERICARD*
Email : vipericard@stpbb.org
BTS / Full time
Phone: +332 47 74 80 00
Email: secretariat.ensup@sfda37.fr
Disability liaison: Sandra BESSÉ*
Email : rvsensup@sfda37.fr
*The training center welcomes individuals with disabilities, thereby aligning with the provisions of Law No. 2018-771 of September 5, 2018, concerning the freedom to choose one’s professional future. It offers:
• Facilities accessible to people with reduced mobility (PRM)
• Reception by a designated disability liaison
• Adaptation of the training program
• Close collaboration with partners and stakeholders involved in the training process.
The disability liaison:
• Provides personalized and tailored assistance as per individual needs
• Acts as a liaison with host organizations
• Ensures follow-up and support throughout the apprenticeship contract.
Social Networks
© Photos : Blake Wisz, Siyuan et Kobu Agency – Unsplash, groupe scolaire St François d’Assise et DR
